Pricing and Cancellation Terms
1. Pricing
- Trial Period: Access all platform content for 3 days with our trial offer.
- Monthly Subscription: Following the trial, your subscription automatically renews at $39.95 per month.
- Payment Schedule: Subscription fees are billed monthly, starting from the date of your initial activation.
2. Cancellation
- Cancel Anytime: You can cancel your subscription at any time via your account settings or by contacting customer support.
- Trial Period Cancellations: To avoid being charged for the monthly subscription, cancel before the 3-day trial ends.
- Auto-Renewal: Subscriptions renew automatically unless cancelled. Charges will be processed using the payment method on file.
3. Refunds
- Partial Monthly Refunds: Refunds are not provided for partial months or unused time after cancellation.
- Monthly Refunds: If you are dissatisfied with the service, contact our support team to request a refund. Your request will be reviewed, considering your account usage, feedback, and other relevant details. Refunds are limited to the most recent payment and result in immediate subscription cancellation.
4. Payment Terms
- Accepted Payment Methods: We accept major credit cards and additional payment methods as listed on our website.
- Failed Payments: If a payment fails, access to your account may be temporarily suspended until the payment is successfully resolved.
5. Support
For questions or concerns about pricing, cancellations, or refunds, please reach out to our support team at contact@app-livo.com